
Neha
The app has become extremely frustrating to use. It constantly asks me to change my password and rarely keeps me logged in, so I have to go through passkey verification almost every time I open it. More importantly, the “Notes for Care Team” section has suddenly disappeared. I used this section regularly to read important daily updates from my care team, and now I cannot find those updates anywhere in the app. Please fix the repeated login issues and bring back the care team notes.
183 people found this review helpful
Epic Systems Corporation
22 September 2026
Thank you for your review! Many aspects of MyChart are controlled by your own healthcare organization through setup and settings. We recommend reaching out to them for support. If you don't know how to reach them, email us at MyChartSupport@epic.com, let us know the issue and the organization name and we can look up their contact info for you.

Kenwyn Nelson
Great program, easy to use, very friendly. One minor issue I had was when I added in medications I missed during the initial review, I couldn't type in the start date for the medications. For example, for July 9, 2021 I had to use the calendar. And go back by month 5 years to make the date accurate. It would have been a lot easier just to be able to type in 07/09/2021. Minor glitch in an excellent program.
85 people found this review helpful

Clara Park
Well, this app times out while you are typing the summary of the reason for the visit. I had to retype that 3 times. when they send you a document and try to complete it from this app, it updates with 2G speed and asks you to fill them again. It doesn't quite transition well from the written address to the map app. Other than that, if you want to communicate with your provider, I recommend downloading this app so that you are well informed. otherwise, it is pretty good for tracking test results
21 people found this review helpful