my mom is trying to connect the vr but the meta app keeps doing provlems and it gives us to a page that just says to refresh the page to load my data and it just stuck like that i refreshed and its not working
Meta Platforms Inc
30 ืืืืงืืืืจ 2026
Hi Yam,
Thanks for bringing this to our attention. Here are a few troubleshooting steps that may help get the app working:
- Connect to a different Wi-Fi/Mobile network
- Disable any VPNs
- Ensure the app/phone are updated
- Reinstall the app
If the issue persists, please reach out to our Support Team via our website and we'll be happy to help!
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ืืฆืืช ืืืกืืืจืืืช ืืืืงืืจืช
28 ืืกืคืืืืจ 2026
I am requesting a review and reactivation of my disabled account. I confirm that I am over 13 years old and meet Metaโs minimum age requirement. I understand that you previously attempted to contact me, but unfortunately I was unable to respond within the timeframe provided. I am fully willing to complete any age or identity verification required. Please give me another opportunity to verify my age and restore my account. Thank you for your assistance.
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- Bug fixes and performance improvements - Enhanced app stability and reliability - Optimized app delivery for your device