Managerial Communication

Reginald L. Bell · Jeanette S. Martin

2014년 9월 · Business Expert Press

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The first book of its kind to offer a unique functions approach to managerial communication, Managerial Communication explores what the communication managers actually do in business across the planning, organizing, leading, and controlling functions. Focusing on theory and application that will help managers and future managers understand the practices of management communication, this book combines ideas from industry experts, popular culture, news events, and academic articles and books written by leading scholars. All of the levels of communication (intrapersonal, interpersonal, group, organizational, and intercultural) play a role in managerial communication and are discussed thoroughly. The top, middle, and frontline communications in which managers engage are also addressed. Expounding on theories of communication, the authors relate them to the theories of management—such as crisis management, impression management, equity theory, and effective presentation skills. These are the skills that are invaluable to management.

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Reginald L. Bell is a professor of management in the College of Business at Prairie View A&M University. He received his PhD in business education from the University of Missouri at Columbia. He has several dozen articles published in peer-reviewed journals and proceedings and is a frequent contributor to Supervision. He serves as an ad hoc reviewer for the International Journal of Business Communication and the Journal of Business and Technical Communication; he serves on the editorial review board for the Business and Professional Communication Quarterly. His research has also appeared in the Business and Professional Communication Quarterly, International Journal of Business Communication, Interdisciplinary Journal of E-Learning and Learning Objects, and several more.

Jeanette S. Martin is a Professor Emeritus in the School of Business at University of Mississippi. Martin received her EdD in Business Education from the University of Memphis. She is an active member of the Association for Business Communication and her research has appeared in the Journal of Education for Business, Journal of Business Communication, and Management Communication Quarterly.